Cannot start Videonizer

All about the program
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

17 Jun 2019, 04:11

Hi
VTM V5 starting OK
I cannot start the program (V5)
the program starts, asking for data base file, choosing the new newVideonizerDB.db3 and the program closes.
In windows log even the is an errors ID 1000 and 1026
I tried reinstalling the program and did not help
I tried reinstalling the .NET and did not help
(using win 10 latest build)
Please your advise
Thanks

Error ID 1000
----------------
Faulting application name: Videonizer.exe, version: 5.0.0.0, time stamp: 0x5cbb6173
Faulting module name: KERNELBASE.dll, version: 10.0.18362.145, time stamp: 0xf5733ace
Exception code: 0xe0434352
Fault offset: 0x001133d2
Faulting process id: 0x3c60
Faulting application start time: 0x01d524c1a9a004e0
Faulting application path: C:\Program Files\Videonizer\Videonizer.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ddc9d5f6-2ac6-4e4b-b314-1550b55473ba
Faulting package full name:
Faulting package-relative application ID:
Error ID 1026
----------------
Application: Videonizer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.BaseConfigurationRecord.EvaluateOne(System.String[], System.Configuration.SectionInput, Boolean, System.Configuration.FactoryRecord, System.Configuration.SectionRecord, System.Object)
at System.Configuration.BaseConfigurationRecord.Evaluate(System.Configuration.FactoryRecord, System.Configuration.SectionRecord, System.Object, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(System.String)
at System.Configuration.ConfigurationManager.GetSection(System.String)
at System.Configuration.PrivilegedConfigurationManager.GetSection(System.String)
at System.Data.Common.DbProviderFactories.Initialize()
at System.Data.Common.DbProviderFactories.GetFactory(System.String)
at ‌‮‎‫​‎‬‎‏‫‌‭‪​‍‬‮‫‭‬‮‏‍‮‭‮‌​‍‮.‏‭​‏‌‫‎‮‬‮‫‬‌‭‫​‏‍‪‪‪‌‌‮(System.String)
at ‌‮‎‫​‎‬‎‏‫‌‭‪​‍‬‮‫‭‬‮‏‍‮‭‮‌​‍‮..cctor()

Exception Info: System.TypeInitializationException
at ‌‮‎‫​‎‬‎‏‫‌‭‪​‍‬‮‫‭‬‮‏‍‮‭‮‌​‍‮.‍‎​‍‬‏‫‬‬‍​‪‍‌‎‫‌‮‮‭‭‎‏‮‮‎‏‮()
at '/2}\*?Z-1dZW Mq'hcqOK\*J>$.‪‫‮‏​‌‍‌‎‭‌‌‭‭‭​‬‭‍‏‬‏‮‫‮()
at '/2}\*?Z-1dZW Mq'hcqOK\*J>$..ctor()
at ​‫‎​‏‮‎‏‏‮‭‌‮‭‌‏‮‫‮‮.​‌‏‪‭‍‪‌‮​‪‌​​‏‪‎‫‎​‪‬‮‪‪‏‮‬‮(System.String[])
User avatar
admin
Site Admin
Posts: 631
Joined: 03 Jun 2014, 19:14

17 Jun 2019, 15:33

Hi.

Several questions.
Are you able to open previously created databases?
What is your system locale?
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

18 Jun 2019, 04:03

Hi
After choosing database file (Any including the New supplied) the yellow gui of the program just closes.
My locales Hebrew.
tried reinstall, uninstall, instal (in a different location, with and without license)
uninstall and install again .Net
restarts several times
same problem
User avatar
admin
Site Admin
Posts: 631
Joined: 03 Jun 2014, 19:14

18 Jun 2019, 15:32

Hi,

1) Did Videonizer v5 work good for some time? Or you never succeed in starting Videonizer v5?
2) Have you tried to use previously released v4.1.0.4?
3) Is *.db3 file created after trying to create a new DB or not? If yes - could you please share it for debugging?
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

19 Jun 2019, 02:47

1) No after install VTM 13 and Videonizer 5 the problem start
2) from where can I download Ver 4
3) The program on start asking for DB choosing ANY DB ends with same behavior.
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

19 Jun 2019, 02:51

Can you tell me how can I uninstall the program completely
I think there is leftovers that interfere with the new install
User avatar
admin
Site Admin
Posts: 631
Joined: 03 Jun 2014, 19:14

19 Jun 2019, 17:22

Here is the link to Videonizer 4.1.0.4

Just use Uninstaller either from Start->Programs menu or from the Control panel to remove Videonizer 5.
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

20 Jun 2019, 04:34

Same error with V4
It seems to me that it is a problem with my OS sqlite (close after choosing DB file) or .Net ishu
any Idea how to fix that

My win 10 lately got the 1903 update
avi111
Posts: 58
Joined: 19 Dec 2017, 11:49

21 Jun 2019, 02:41

I forgot to mention
when the program start I get this (see picture)
after I choose any DB it closes immediately
Attachments
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User avatar
admin
Site Admin
Posts: 631
Joined: 03 Jun 2014, 19:14

21 Jun 2019, 15:21

Ok,
Could you please share the content of Videonizer.exe.config file?
You can find it in the installation folder.

It looks like the issue is related to that file, but I have no idea how.
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