admin wrote:Fixed in 6.4.0.4

I happened to notice the update and tested before coming here. Everything is working again. Awesome. Thank you very much!

Thanks for looking into it.

I did some more testing. The issue only occurs when I use the Crystal engine. If I use Engine 1, 2, or Extreme then I have no problem creating thumbnails. So, the issue is clearly specific to changes made to the Crystal engine. I don't know where else the issue could be.

I've been using Video Thumbnail Maker dating back to v1 and have been a registered user (Platinum) for as long. I've not run into issues until the v6.4.0.3 update. Everything was fine using v6.4.0.2. I am unable to create any thumbnails from any videos. I made no changes to the settings and if I dow...