So, you have 2 video cards in your system, and it looks like VTM uses the first one.
I can change the algorithm to use the second (or the last) one in the list.
Meanwhile, a question — do you really need the CPU-embedded video card?
I would suggest disabling it in the BIOS, and that's it.

Do you have same appearance?
Please make sure you are using the Ultimate engine.
Can I have a screenshot of your case? Another question is - are you on Virtual Machine?
Which NVidia driver version are you on?

I see no indication that VTM is using my Nvidia 4090 to generate images from the videos. Neither with Crystal nor any other engine. In the task manager, I only see my CPU being used. Have you tried to add 100+ files and click the Magic button in VTM? You may also try to use MSI Afterburner to see m...

Gamidnightrider wrote: ↑20 Nov 2025, 23:26 i resently had to change computerrs can i get my serial number if i email you ?

Yes, of course.

jsmits wrote: ↑04 Nov 2025, 15:23Video Thumbnail Maker doesn't support GPU decoding, does it?

VTM does support GPU decoding, why not?

Hi,
I will check.

It shouldn't fail like that; I suspect there might be a problem with disk access permissions or some blocking process on your end. As for the logs, please keep in mind, if you use the Magic feature, it uses the Diag_magic.log which is located in c:\Users\--->[YOUR_USER_NAME]<---]\AppData\Roaming\Vid...

Hello,
Have you tried the following combination?
You will not have control over the name of the folder, but the structure will be like requested.

Hello,
Thanks for your suggestions.
I’ll consider them for the next version.

Most likely, it is the order in which you added items to the database.