OK, I sent it to email.

I hope it's the right email because I didn't find it in the FAQ but on the regular site.

Thanks for the quick answer.

Hello, It's great that I found this forum because I need help. I bought a new laptop since my old one crashed after 9 years! But now, when trying to install Video Thumbnails Maker and update it to the latest version, it says that my status is Platinum but it doesn't shows as I'm registered! Also, I ...