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VIDEONIZER FAQ

Posted: 05 Jun 2014, 17:14
by admin
Q. What is Videonizer?
A. Videonizer is an Ultimate Video Organizer designed by Scorp (SUU Design). More info could be found here

Q. Is there any help or tutorial available?
A. You can find Videonizer tutorials on the site.
Also you can go through the changelog to get familiar with many features.

Q. When I try to open an existing 100+ database, I get the "Sorry. Free version is limited to 100 items." message. I have the Silver/Gold/Platinum version and it shows that it is activated with the key found when I hit the Silver/Gold/Platinum button. It seems I'm getting none of the features even though it says Silver/Gold/Platinum is activated.
A. Your Serial has been changed. Please send your registration details as well as your new Serial to my email. You will be answered with your new Activation Key ASAP.

Q. Which software is required to run Videonizer?
A. Videonizer requires Microsoft Windows and Microsoft .NET Framework 4.8+ to be installed.

Q. How do I get animated tiles for video items in Videonizer?
A. The answer is shown on Youtube

Q. My anti-virus software blocked/removed/reported about trojan in Videonizer.exe (or any other of your executables). Is it a false positive?
A. All binaries downloaded from my site are 100% clean. Please make sure you are using the latest versions of my software.
You can upload executables to https://www.virustotal.com/ to check them online by all popular antivirus programs.

For instance, here is a clean report for Videonizer version 11.3.0.0
https://www.virustotal.com/gui/url/6adc ... /detection

The reason for the false positive reports could be in the fact that the code of the program has been obfuscated to protect the app from attacks and reverse engineering.
Many of the existing malwares could use similar approaches to hide its dangerous functions from antivirus software.

The obfuscation results are different from version to version.
That is why each new version could trigger AV software differently.

Q. Is it possible to implement my feature request in the future releases of Videonizer?
A. If you have an idea for how to improve Videonizer, please let me know by posting on the forum.

Q. Serial number is absent in the activation window. How can I fix it?
A. Please make sure Windows WMI service (Winmgmt) is running. You can easily check it, following a tutorial article:
How to Start/Stop Windows Management Instrumentation service
or a Youtube video:
How To: Enable the WMI Monitoring Service in Windows
As a last resort, you can try to reset the WMI repository, please check the next question.
Also you can try to run the program "As administrator", remove any Windows tweaking software.
Please note, some virtual machines can also cause such a problem. Move to a regular PC in such a case.

Q. WMI is running, but I still have no Serial in the window. How can I fix it?
A. You need to reset Windows WMI repository:
1. Press Windows+Q and type cmd into the search bar that pops up.
2. Right-click on Command Prompt and select Run as Administrator.
3. Type net stop winmgmt into the command prompt and press enter.
4. When prompted if you wish to continue, type Y and press enter.
5. Type winmgmt /resetrepository into the command prompt and press enter.
6. Restart your computer to pick up the changes.

Q. Does the "videonizer.com" site have any relation to the Videonizer by Scorp project?
A. That site has no relation to SUU Design. I know nothing about it.