Problem: Unable to create screenlists

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Saxtus
Posts: 12
Joined: 31 Mar 2021, 16:49

06 Jun 2021, 12:12

Hello!

I've created a new database in Videonizer v11.2.0.0 and when I choose to create screenlists, instead of seeing the dialog progressing the screenlist creation, I am greeted with this dialog:
Image

What am I doing wrong?
Thank you.
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admin
Site Admin
Posts: 1089
Joined: 03 Jun 2014, 22:14

06 Jun 2021, 12:31

Hello,

Not sure what happened.
1) Could ypu please click on the log button (on the right of the word "Successful" on your screen)?
2) Could you please share the Settings windows look? (F2 hotkey).
3) Both VTM and Videonizer are 64-bit?
Saxtus
Posts: 12
Joined: 31 Mar 2021, 16:49

06 Jun 2021, 16:57

  1. Diag_console.log file is empty
  2. https://i.imgur.com/nx9cLL8.png
  3. Yes
Saxtus
Posts: 12
Joined: 31 Mar 2021, 16:49

06 Jun 2021, 17:44

Apparently, running Videonizer as Administrator fixed the problem.
It would be preferable not to need that, but at least it works...
Maybe consider checking permissions and inform the user about the lack of them?

Thank you for the promptly support!
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admin
Site Admin
Posts: 1089
Joined: 03 Jun 2014, 22:14

06 Jun 2021, 18:41

Yes, different permissions are definetly the reason.
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