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Problem: Unable to create screenlists
Posted: 06 Jun 2021, 12:12
by Saxtus
Hello!
I've created a new database in Videonizer v11.2.0.0 and when I choose to create screenlists, instead of seeing the dialog progressing the screenlist creation, I am greeted with this dialog:
What am I doing wrong?
Thank you.
Re: Problem: Unable to create screenlists
Posted: 06 Jun 2021, 12:31
by admin
Hello,
Not sure what happened.
1) Could ypu please click on the log button (on the right of the word "Successful" on your screen)?
2) Could you please share the Settings windows look? (F2 hotkey).
3) Both VTM and Videonizer are 64-bit?
Re: Problem: Unable to create screenlists
Posted: 06 Jun 2021, 16:57
by Saxtus
- Diag_console.log file is empty
- https://i.imgur.com/nx9cLL8.png
- Yes
Re: Problem: Unable to create screenlists
Posted: 06 Jun 2021, 17:44
by Saxtus
Apparently, running Videonizer as Administrator fixed the problem.
It would be preferable not to need that, but at least it works...
Maybe consider checking permissions and inform the user about the lack of them?
Thank you for the promptly support!
Re: Problem: Unable to create screenlists
Posted: 06 Jun 2021, 18:41
by admin
Yes, different permissions are definetly the reason.
