Only one or two images created on thumbnail sheet

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VictorZ
Posts: 1
Joined: 17 Nov 2020, 02:27

17 Nov 2020, 02:37

A full and proper thumbnail sheet is being created for the overwhelming majority of videos submitted to the program. A few videos, however, generate only a couple of "images" within the thumbnail sheet, the rest is blank. There does not seem to be any rhyme or reason ... there are no problems playing the affected videos ... it doesn't matter if I submit only a couple or a whole directories worth, there are problems with a few files ... resubmitting them to the program individually results in the same problem, so not a "quantity of files" issue ... 'm using the "Ultimate" engine, so it shouldn't be a Codec issue either from what I understand.

The files in this directory are in "m4v" format ... but that in and of itself does not seem to be the problem since ALL the files are in this format, and only a few -- maybe 10 or so? -- out of the 50-60 files fail to create a full thumbnail sheet.

Any clue as to what the problem is?

Thanks in advance...
VictorZ
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admin
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Posts: 1036
Joined: 03 Jun 2014, 22:14

21 Nov 2020, 11:33

Hello,

Could you please share an example video file with me?
Please send the link to private messages.
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admin
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Posts: 1036
Joined: 03 Jun 2014, 22:14

22 Nov 2020, 17:25

BTW, please try to use VTM 15.2.0.0.
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